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Black BirdCafe & Restaurant

Good to know

Questions & answers

Everything we get asked most — hours, ordering, delivery, payments and allergens. If yours is not here, call or message us and we will answer it properly.

The basics

Where we are, when we are open, and what to expect.

Where is Black Bird Cafe & Restaurant located in Vellore?

We have two branches in Vellore — one on R.T.M Street in Sankaranpalayam and one at Silk Mill on Katpadi Road, Katpadi. Both serve the full menu and are open every day from 10 AM to 9 PM. You can find exact addresses and directions on our branches page.

Can I order food to my table?

Yes, at our Sankaranpalayam branch. Scan the QR code on your table and order directly from your phone — no app install and no waiting to flag down a server. Your order goes straight to the kitchen. Table ordering is coming soon at Silk Mill; order at the counter there for now.

Do you offer takeaway and delivery?

Yes. You can order takeaway and delivery through Kivo, Zomato or Swiggy, or call us on 97892 90974 to place a takeaway order and collect it from the counter. Kivo is our local Vellore delivery partner and the one we recommend, because it charges the café a much smaller commission than the national apps.

What are Black Bird Cafe & Restaurant’s most popular dishes?

Our bestsellers are the Double Burst Chicken Pizza, Loaded Chicken Fries, the Crispy Chicken Wrap and our thick dry fruit milkshake. The Nutella Meal is the most ordered combo.

Do you have vegetarian options?

Plenty. Every category on the menu has vegetarian choices, including pizzas, wraps, burgers, loaded fries, shakes and desserts. Veg and non-veg items are clearly marked on the menu.

What are your opening hours?

Both branches are open from 10:00 AM to 9:00 PM, seven days a week, including weekends and most public holidays.

Do you take large or party orders?

Yes. For bulk orders, birthdays and group bookings, call or WhatsApp us on 97892 90974 at least a day ahead so the kitchen can plan for it.

Do you accept card and UPI payments?

Yes, both branches accept cash, all major cards and UPI.

Is there parking at your branches?

There is two-wheeler parking directly outside both branches and street parking for cars nearby. Parking fills up quickly during the evening rush, so allow a few extra minutes if you are coming by car.

Can you cater for allergies?

Tell us before you order, in person or on the phone, and we will tell you honestly what is in a dish. Our kitchen is small and handles nuts, dairy, egg, gluten and soy in the same space, so we cannot promise any item is free of traces of them.

Ordering, takeaway & delivery

How to order at your table, and the four ways to get it to go.

How does ordering from my table work?

Every table has a QR code. Scan it with your phone camera, the menu opens in your browser, and you order directly from there. There is no app to install and no login — your order goes straight to the kitchen.

Do I need to pay online to order at my table?

No. Order from your phone and settle the bill at the counter as usual, by cash, card or UPI.

How do I order takeaway or delivery?

There are four ways: Kivo, our local Vellore delivery partner, which is the one we recommend; Zomato; Swiggy; or simply calling 97892 90974 to order directly and collect from the counter. The food and the kitchen are the same in every case.

Why do you recommend ordering on Kivo?

Kivo is a local app we work with directly, and it charges the café a much smaller commission than the national platforms. Ordering there means far more of what you pay stays with the kitchen rather than going to a delivery company. Calling the counter costs nothing in fees at all.

Can I order from my table at the Silk Mill branch?

Not yet. QR table ordering is live at Sankaranpalayam, and Silk Mill is coming soon — until then, order at the counter there as usual. Takeaway and delivery work from both branches.

Can I order in advance for collection?

Yes. Call the branch ahead and tell us roughly when you will arrive, and we will time the food so it is ready and hot when you get there.

Questions about a specific branch

Parking, seating, how to reach us and what each branch is best for — answered on the branch pages themselves.

Still not answered?

We are on the phone 10 am – 9 pm, all days.

Call